Privacy Policy

At Oui Oui, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and purchase our products. By using our website, you agree to the terms outlined here.

1 – Information We Collect

When you shop with us, we collect the information you provide, such as:

  • Name, email address, billing/shipping address, and phone number

  • Payment details to complete your purchase

  • Information about your device (like IP address, browser type, and operating system) when you browse our website

With your permission, we may also use your email address to send you updates about new products, offers, or store news.

2 – How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about your purchases, returns, or inquiries

  • Improve our website and shopping experience

  • Share product updates, promotions, and offers (only if you’ve opted in)

3 – Your Consent

When you provide your personal information to complete an order or request a service, you consent to us using it for that specific purpose.

  • If we ask for your data for other purposes, such as marketing, we will request your explicit consent.

  • You can withdraw your consent at any time by contacting us at kishitanayyar@gmail.com.

4 – Sharing Your Information

We do not sell or trade your personal information. However, we may share your details with trusted third parties who help us run our store — for example:

  • Payment processors (to handle secure payments)

  • Shipping partners (to deliver your orders)

These service providers will only use your data as necessary to perform their services.

5 – Payments

Payments are processed securely through third-party gateways such as Razorpay. Your card details are encrypted and never stored on our servers. These gateways comply with the Payment Card Industry Data Security Standard (PCI-DSS), ensuring your payment data is protected.

6 – Third-Party Services & Links

Our website may include links to third-party websites. Once you leave our site, their privacy policies will apply. We encourage you to review their policies before sharing any personal data.

7 – Security

We take reasonable steps and follow industry best practices to ensure your information is not lost, misused, or accessed by unauthorized parties. However, no online system can be 100% secure, so we cannot guarantee absolute protection.

8 – Cookies

We use cookies to enhance your browsing experience and remember your preferences. Cookies do not personally identify you and can be disabled in your browser settings.

9 – Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.

10 – Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and updates take effect immediately. If major changes are made, we’ll notify you so you’re aware of how your data is being handled.